This privacy notice for Hello Thesa LLC (also doing business as Hello Thesa) ("we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

Visit our website at www.hellothesa.com or any website of ours that links to this privacy notice

Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].

Company legal name: Hello Thesa LLC

Public website: www.hellothesa.com

Support email: [email protected]

Support phone: 512-643-7225

SMS program description: Customer Inquiries, Appointment Reminders, Account Notices, and Promotional Offers

For purposes of this document, the company named above is referred to as “the Company.”

Privacy Policy

1) Scope

This Privacy Policy explains how the Company collects, uses, maintains, and discloses information from users (“you/your”) of the public website listed above and from customers of our products and services. This policy applies to the Company and all products and services we offer.

2) Information We Collect

Personally Identifiable Information (PII): Information that identifies you as an individual — such as your name, address, phone number, email address, payment details, billing/shipping information, and account credentials.
Non-Personally Identifiable Information (Non-PII): Aggregated or technical data such as IP addresses, device/browser details, demographics, and usage analytics that do not reveal your specific identity.

We may collect PII and Non-PII through the website, in-person interactions, phone calls, emails, and other communications. Cookies and similar technologies may be used; blocking cookies may limit site functionality.

3) How We Use Information

We use collected information to:

Respond to inquiries and deliver requested services

Operate and improve our website and services

Communicate about the SMS program described above and other service-related matters

Comply with legal obligations and enforce terms

We do not sell your personal information.

4) SMS Program (A2P Disclosures)

By providing your mobile number and opting in, you agree to receive SMS messages from the Company about the SMS program described above.

Message frequency varies

Message and data rates may apply

Reply STOP to opt out at any time

Reply HELP for help or contact the support email listed above or the support phone number listed above

Consent is not a condition of purchase

Carriers are not liable for delayed or undelivered messages

5) Sharing of Information

We may share PII with affiliates and trusted service providers as needed to deliver services. We may also disclose information if required by law or to protect rights, property, safety, or operations. Non-PII may be shared for any lawful purpose.

6) Data Security

We use reasonable safeguards to protect PII against loss, misuse, and unauthorized access or disclosure.

7) Links to Other Sites

Our website may link to third-party sites. We are not responsible for the content, policies, or practices of third parties.

8) Media Content

If you provide or allow us to capture photographs, videos, audio, or other media (“Media”), you grant the Company permission to use that Media for lawful business purposes, including advertising and promotion. This permission may be transferable. You release the Company from any claims related to permitted uses of the Media.

9) Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted on the public website listed above, and continued use of our services after changes are posted signifies your acceptance.

Terms of Service

1) Acceptance of Terms

By using the public website listed above or the Company’s services, you agree to be bound by these Terms. If you do not agree, do not use our website or services.

2) Eligibility and Account Security

You agree to provide accurate, current, and complete information when creating an account or providing information to the Company. You are responsible for safeguarding your account credentials and for all activities under your account.

3) Use of Services

You agree to use our website and services only for lawful purposes and in compliance with these Terms.

4) SMS Program (A2P Disclosures)

By providing your mobile number and opting in, you agree to receive SMS messages from the Company about the SMS program described above.

Message frequency varies

Message and data rates may apply

Reply STOP to opt out at any time

Reply HELP for help or contact the support email listed above or the support phone number listed above

Consent is not a condition of purchase

Carriers are not liable for delayed or undelivered messages

5) Intellectual Property

All content and materials on the public website listed above are owned or licensed by the Company and may not be used without permission.

6) Limitation of Liability

To the fullest extent permitted by law, the Company will not be liable for damages arising from your use of the website or services.

7) Termination

We may suspend or terminate your access to the website or services at any time, without prior notice, for any reason, including violation of these Terms.

8) Changes to These Terms

We may update these Terms at any time. Changes become effective upon posting on the public website listed above, and continued use of the services after changes are posted signifies your acceptance.